Car Guy
05-24-2011, 12:16 PM
Long story short is I sold an item on eBay for $800 and did everything I was supposed to. The buyer claimed the item "was never sent blah blah blah" but personally called FedEx and refused the package. He disputed the item payment through PayPal and PayPal sided with me. He then disputed the payment through his credit card company (where the funds came from) and PayPal said "We've finished reviewing this case, and we've determined that it's unlikely that we could successfully dispute this chargeback. To cover the processing for this chargeback, we have debited your account a chargeback settlement fee." :flipoff2:
How this can happen is beyond my realm of reality and understanding of how this world operates. Not only did I get screwed on the deal in general but also will not be reimbursed for packaging/shipping the item, eBay selling fees of $50, and as a cherry on top PayPal charged me $50 for the “chargeback settlement fee”. To dispute my side of the situation I sent PayPal multiple pictures I took of the item before, during, and after packaging. I sent PayPal pictures taken of FedEx's shipping tags on the item, pictures of the package at FedEx just before it was taken to be shipped, and the tracking number showing exactly what happened with the package. I sent PayPal every eBay message between the buyer and I showing all auction terms were met by me. The auction clearly stated no refunds or returns but that is obviously not the case according to eBay (a.k.a. PayPal) who created the rules.....
My PayPal account now has a negative $800 balance and I cannot receive or send (transfer from my bank account) money without the negative balance 'eating' the funds. I absolutely refuse to "resolve this negative balance by adding funds to your account" (PayPal's suggestion :rolleyes:) but would like to have a PayPal account for my eBay account. I want to know if creating a new PayPal account only is possible or do I need to create a new eBay and PayPal account, if possible. Finally, if you have additional input regarding anything else relating to this situation please post up. Thanks for your time, much appreciated.....:thumbsup
Sincerely,
~Justin
How this can happen is beyond my realm of reality and understanding of how this world operates. Not only did I get screwed on the deal in general but also will not be reimbursed for packaging/shipping the item, eBay selling fees of $50, and as a cherry on top PayPal charged me $50 for the “chargeback settlement fee”. To dispute my side of the situation I sent PayPal multiple pictures I took of the item before, during, and after packaging. I sent PayPal pictures taken of FedEx's shipping tags on the item, pictures of the package at FedEx just before it was taken to be shipped, and the tracking number showing exactly what happened with the package. I sent PayPal every eBay message between the buyer and I showing all auction terms were met by me. The auction clearly stated no refunds or returns but that is obviously not the case according to eBay (a.k.a. PayPal) who created the rules.....
My PayPal account now has a negative $800 balance and I cannot receive or send (transfer from my bank account) money without the negative balance 'eating' the funds. I absolutely refuse to "resolve this negative balance by adding funds to your account" (PayPal's suggestion :rolleyes:) but would like to have a PayPal account for my eBay account. I want to know if creating a new PayPal account only is possible or do I need to create a new eBay and PayPal account, if possible. Finally, if you have additional input regarding anything else relating to this situation please post up. Thanks for your time, much appreciated.....:thumbsup
Sincerely,
~Justin