Turbo-Triumph
05-06-2010, 04:54 PM
So ive been a pretty loyal customer for some years now, and generally, im pretty happy with what i buy. Usually just hand tools. But latley ive noticed a SEVERE decrease in quality. I know Harbor' isnt exactly known for the quality of the items they sell, but more the price they sell them at, but what gives?
:examples:
(backround info: im a mechanic at a foundry, so i use my tools daily)
I bought a set of multi-colored sockets about a year and a half ago, and they all worked phenominal. all fit good, never broke any of them. Well, i lost 1 or 2, and the colors wore off (lol), so i bought an exact duplicate set a month ago. Since then, 1 actually "stripped out", and 1 cracked/broke.
The company i work for bought a chopsaw 2 years ago, and we use is almost daily, and it was all gravy.. well it burned out, and we got a brand new one a week ago. That one burned up THAT DAY, so today, i go and get a replacment (warrantee) and i noticed some pretty fucked up issues with it:
1: the blade had AT LEAST (no joke) a 1/4" warp (wobble) in it. (i broke it in 1/2, and put a diff one on)
2: the washer they give you for the handle was too big for the screw. (it fell right thru)
3: the machine screw itself had NO FUCKING WAY OF DRIVING IT IN. NONE. you could see there was supposed to be a phillips head, but there wasnt.
4: ((they come pre-assembled, ~handle)) Out of the 4 bolts that hold the saw arm to the base, 1 was tight, 1 was tighter than finger tight, but not tight, 2 were loose as a goose. (which this is very dangerous, b/c that could easily cause a broken blade, which could fux someone/thing up)
Screwdrivers? forget about it... use your keys, or a penny.
//rant//
reason for posting:
Have i just gotten ahold of a bunch of defects in a row? or did i just get lucky in the begining? Anyone else experience roughly the same thing? (they were 'decent' now they 'arent') im on the fence about purchasing anything from them at the moment, and wanted input.
Disclaimer: im not trying to slander the company, and everything stated is "in my opinion." I dont need to be sued, so you can fill the void in your pocket left behind by producing shitty garbage.
:examples:
(backround info: im a mechanic at a foundry, so i use my tools daily)
I bought a set of multi-colored sockets about a year and a half ago, and they all worked phenominal. all fit good, never broke any of them. Well, i lost 1 or 2, and the colors wore off (lol), so i bought an exact duplicate set a month ago. Since then, 1 actually "stripped out", and 1 cracked/broke.
The company i work for bought a chopsaw 2 years ago, and we use is almost daily, and it was all gravy.. well it burned out, and we got a brand new one a week ago. That one burned up THAT DAY, so today, i go and get a replacment (warrantee) and i noticed some pretty fucked up issues with it:
1: the blade had AT LEAST (no joke) a 1/4" warp (wobble) in it. (i broke it in 1/2, and put a diff one on)
2: the washer they give you for the handle was too big for the screw. (it fell right thru)
3: the machine screw itself had NO FUCKING WAY OF DRIVING IT IN. NONE. you could see there was supposed to be a phillips head, but there wasnt.
4: ((they come pre-assembled, ~handle)) Out of the 4 bolts that hold the saw arm to the base, 1 was tight, 1 was tighter than finger tight, but not tight, 2 were loose as a goose. (which this is very dangerous, b/c that could easily cause a broken blade, which could fux someone/thing up)
Screwdrivers? forget about it... use your keys, or a penny.
//rant//
reason for posting:
Have i just gotten ahold of a bunch of defects in a row? or did i just get lucky in the begining? Anyone else experience roughly the same thing? (they were 'decent' now they 'arent') im on the fence about purchasing anything from them at the moment, and wanted input.
Disclaimer: im not trying to slander the company, and everything stated is "in my opinion." I dont need to be sued, so you can fill the void in your pocket left behind by producing shitty garbage.